Contact
Get in touch
Frequently asked questions
The goal is to find the minimum effective portion of Compound C to achieve your desired results.
If you have not used products like Compound C before, we recommend a lower strength formula like the Starter or Bronze.
Experienced users of products like Compound C may opt for our Silver or Gold formulas if they know a stronger concentration has been necessary for them.
The primary difference between each formula of Compound C is the concentration of hemp extract per 1ml portion.
Each formula specifies its concentration in the product title. First time users tend to find their minimum effective portion in lower concentrations like the Starter or Bronze and more experienced users often opt for our highest strengths Silver and Gold
We offer a 30 day satisfaction guarantee on our famous Starter formula.
If you don't love it, just reach out to our friendly team who will work on a fast solution for you!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging.
Shop with complete confidence. Nero is an Australian business adhering to the strictest protocols in payment and data security.
Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
Helpful information
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for. Please note that customers will be responsible for shipping costs. Any returns must be in the original packaging with proof of purchase.
Standard Australian delivery usually takes around 2-7 business days. Standard delivery outside of Australia usually takes 1-2 weeks. If your order hasn't arrived after two weeks, please contact us and we will do everything we can to assure your order arrives fast.